FREQUENTLY ASKED QUESTION

Section 1: AIA Vitality / AIA Vitality Plus Membership

You can become an AIA Vitality member simply by purchasing an insurance policy that participates in the AIA Vitality program from your AIA agent or by contacting AIA at 1581.

Learn more at: https://www.aia.co.th/th/our-products/aia-vitality

AIA Vitality Plus members enjoy more lifestyle benefits than regular AIA Vitality members, such as:

  • Monthly rewards based on Active Status
  • Active Missions and Challenges
  • Hotel discounts
  • Fitness membership cashback

You can apply for AIA Vitality Plus if you have an insurance policy that participates in the AIA Vitality program. You will first receive regular AIA Vitality membership and can upgrade to AIA Vitality Plus under the following conditions:

  • For existing AIA Vitality members (with an active participating policy): Upgrade from “AIA Vitality” to “AIA Vitality Plus” via the AIA+ app and pay the annual AIA Vitality Plus premium. For renewal, you must pay the AIA Vitality Plus premium within 30 days before or after the start of the new membership year.

By stopping payment of the AIA Vitality Plus premium at the time of membership renewal. You will still receive ongoing insurance premium discounts but will no longer enjoy special benefits and Active Rewards.

You can pay the annual AIA Vitality Plus premium via the AIA+ application using a credit card or mobile banking by scanning a QR code. Payment must be made within 30 days before or within the 30-day grace period after your membership anniversary date.

If you do not pay the AIA Vitality Plus premium within the 30-day grace period, your membership type will revert to regular AIA Vitality. You can reapply and pay the AIA Vitality Plus premium to upgrade again via the AIA+ app during the next membership cycle (starting 30 days before the anniversary date).

AIA Vitality Plus membership cannot be canceled mid-year. However, you can cancel by stopping payment of the AIA Vitality Plus premium at the time of renewal.

If your policy lapses and your AIA Vitality Plus membership is terminated before the anniversary date, you will not receive a refund for the AIA Vitality Plus premium already paid.