FREQUENTLY ASKED QUESTION

Section 3: AIA Vitality Benefits / Monthly Rewards by Status / Active Missions and Challenges

You can check your rewards and benefits through the AIA+ application under the Benefits menu.

In the AIA+ application, you will find all rewards and partner benefits under the Benefits menu. The redemption methods and applicable terms and conditions may vary by partner. Please refer to the redemption instructions and benefit conditions provided for each partner for further details.

AIA Vitality members will be entitled to select rewards under this new benefit each month based on their AIA Vitality status, which is determined by the AIA Vitality Points accumulated during the current membership year. The higher the points accumulated, the more reward options will be available.

Lifestyle rewards can be redeemed monthly through the AIA+ application. The number of reward redemption entitlements depends on your membership type, as follows:

  • AIA Vitality Member: 1 entitlement per month

  • AIA Vitality Plus Member: 2 entitlements per month

AIA Vitality points in current membership year 

Reward selection options

10,000 – 19,999 points

2 Options

20,000 – 29,999 points

4 Options

30,000+ points

6 Options

Details of the rewards and benefits for each status level can be found at:

https://www.aia.co.th/en/health-wellness/vitality/earn-points/link-devices

Redeemed reward coupons may be used within 30 days from the date of redemption. If the reward is not used within the specified period, the entitlement will be deemed forfeited.

Reward redemption entitlements will be available on the 1st day of each month and will expire on the last day of that month. If the reward is not redeemed within the month, the entitlement will be deemed forfeited.

The Active Challenge is a bi-weekly exercise challenge that is available to all AIA Vitality members. Members can participate by accumulating exercise points through a health application connected to the AIA+ application or by using services at participating fitness partners to achieve the assigned goals.

In addition, if you are an AIA Vitality Plus member, you will be entitled to select an Active Reward upon successfully completing the Active Challenge.

Under the Benefits menu, you can select your desired reward under Coupons. If you are not an AIA Vitality Plus member, you will not be able to select Active Rewards.

Each Active Challenge starts on Monday at 00:00 and lasts for 14 days, ending on Sunday at 23:59 two weeks later.

You can check the remaining time for your challenge under Challenges > Current Challenge > Active Challenge > Progress.

If you are a new member, your first Active Challenge will start on the first Monday after joining. Members who join between Tuesday and Sunday will start their first challenge in the next Monday cycle.

Connect your health app or fitness device and accumulate exercise points. AIA Vitality Plus members can select a reward upon reaching the challenge goal. The goal depends on your exercise habits and health profile.

You can earn up to 100 points per day from exercise:

  • 50 points for walking 7,500 steps per day

  • 100 points for walking 12,500 steps per day

  • Points from workouts at partner gyms

Check the Health Apps menu for supported apps and ways to earn exercise points.

Rewards have an expiration date specified on the coupon, which may vary by reward. If you do not use the coupon within the specified period, it will automatically expire and move to the Expired Rewards section in your reward history.